Return

You may revoke your contractual declaration within two weeks after stating reasons in text form (e.g., email).

The period begins upon receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery).

To comply with the cancellation period, it is sufficient to send the cancellation or the item in a timely manner. The cancellation must be addressed to:

Noraly van Deursen
Wönnichstrasse 28
10317 Berlin

Consequences of Cancellation

In the event of an effective cancellation, the services received by both parties must be returned and any benefits derived from them must be surrendered. If you are unable to return the received service in whole or in part, or only in a deteriorated condition, you may be required to compensate us for the value. This does not apply to the transfer of goods if the deterioration of the goods is solely due to their inspection – as would have been possible in a store, for example. Furthermore, you can avoid the obligation to pay compensation for deterioration resulting from the intended use of the goods by not using the goods as if they were your own property and refraining from anything that could impair their value.

You must bear the return costs if the delivered goods correspond to those ordered. Obligations to reimburse payments must be fulfilled within 30 days. For you, the period begins with the dispatch of your cancellation notice or the goods; for us, with their receipt.

The right of withdrawal pursuant to Section 312d of the German Civil Code (BGB) only applies if the purchase contract was concluded by a consumer.